Strategic Thinking

The smartest and most effective activists think, plan, and act strategically. Inexperienced activists make the mistake of focusing only on stopping things. Their only action is reaction. Duff Conacher of the Democracy Watch says, “All they do is maintain the status quo and they actually lose in the long run, because the rules never change and there are all sorts of things they’re not stopping.” (Quoted in Tim Falconer’s Watchdog’s and Gadflies, Activism from marginal to mainstream.)

Strategic action is necessary in situations where an opponent blocks the way to an objective. In such cases, smart activists use strategic thinking to identify where an opponent is vulnerable, and then try to figure out how to exploit that vulnerability. They also use strategic thinking to solve problems before they happen, coolly examining the pros and cons of various moves in order to identify the best course of action.

CREATING A STRATEGY

Creating a strategy for a public interest campaign involves:
–  defining goals and intermediate and short-term objectives,
–  identifying opponents,
–  carrying out a SWOT analysis,
–  imagining and playing scenarios,
–  identifying primary and secondary targets,
–  identifying allies,
–  deciding what resources are required (salaries, expenses, other),
–  devising tactics, and
–  drawing up an action timetable.

Because this is a problem-solving process it is a loopy. In other words, you might define an objective up-front, but realize later that resources are inadequate to achieve this goal or that there is no clear target. This will mean looping back to redefine the objective.

Defining goals and objectives
Your goals are the broad results you wish to achieve over the long term. Objectives are what you want to accomplish more immediately. Your objectives should follow naturally from your goals. They help you reach your goal. If the goal is winning the war, an objective might be winning a particular battle. If you lose sight of your goals and objectives, everything goes haywire. Consider a project to address the problems of global capitalism; it leads to a street protest, which brings about a police attack on protesters. A protracted inquiry into police brutality then sidetracks the whole project, obscuring the message of the protest and trumping its main objective.

Identifying opponents and obstacles
What stands in the way of reaching your objective? Who can make the necessary changes? Who specifically do you need to influence? In many cases you will be trying, in some way, to bring about changes to government policy or legislation. You will want to avoid making incorrect assumptions about how government works, who is responsible, or what is the most effective route for bringing about change.

Carrying out a SWOT analysis

It’s easier to make choices after identifying strengths, weaknesses, opportunities, and threats. A SWOT analysis can be applied to a position, an idea, an individual, or an organization. Do a SWOT analysis for your group as well as for your target.

Imagining and playing scenarios
Strategic thinking is often described as reflective dialogue about the future so that one can avoid pitfalls as well as take advantage of opportunities. One way to do this is by imagining how events will play out, then devising effective responses. Future scenarios may be framed as “what if” questions. Let’s say you are planning to hike up a mountain. The sun is shining, so you may prepare gear and clothing based on a default scenario that assumes an easy hike in fine weather. But your preparations will change if you consider “what if” questions. “What if fog makes it difficult to see?” “What if it snows?” “What if someone sprains their ankle?” Good scenarios require informed imagination. If it’s not informed, you can waste energy on the improbable. If it’s not fueled by imagination, you can be blindsided.

Identifying primary and secondary targets
If your group cannot itself deliver a public good, you must be able to identify a decision maker or primary target who can. Campaigns directed at getting a target to do something usually require negotiation, campaigning, and confrontation. These tactics work best on people who are elected. Hired bureaucrats and appointed officials are more resistant.
You should also identify one or more secondary targets. These are people who will cooperate with you, who have some power over the primary target, Secondary targets might be regulatory officials, important customers, or politicians from a more senior level of government.

Identifying allies
If you can’t influence a decision maker on your own, are there others who can help? When groups with similar interests create strategic alliances, they are much more likely to achieve their goals. The tendency for groups to compete for funds and influence merely serves the opposition.
Allies may also be sympathetic insiders. Citizens need intelligence to make the right moves. The best intelligence comes from inside organizations that can influence the success of your project. Let’s suppose your goal is to change government policy. Reading government reports will provide some useful information. But talking to bureaucrats will provide additional, up-to-date information and a quick rundown on attitudes inside government. A sympathetic senior bureaucrat who understands your project can provide the most help. Finding such a person will help you make all the right moves.

Devising tactics
Tactics are the action part of a strategy. Generating good tactical alternatives requires creative thinking. Choosing which ones to use requires a knowledge of what works in a particular context. It also requires some consideration of what will be good, interesting, or exciting for the group.
Does the key decision maker agree with your objectives and your solutions? If so, cooperative tactics make sense. Does the decision maker agree with your objectives but not your solutions? If so, consider tactics focused on persuasion and negotiation. Does the decision maker completely disagree with both your objectives and your solutions? Then confrontation may be the only option.

Tactics differ in what they try to accomplish. They can aim to:

  • win an objective by giving the other side something it wants (credit, votes, support),
  • win an objective by depriving or threatening to deprive the other side of something it wants (credibility, respect, money, labor, employment),
  • build public support in the media, or build the support of allies or secondary targets
  • show a target the size and concern of your constituency, or
  • build the morale of your group.

Most campaigns include many different kinds of tactics. To evaluate potential tactics, try to answer the following questions:

Is the tactic focused on a primary or secondary target?

Is it based on a thorough understanding of the target?

Is the tactic in tune with other things that are happening?

Does it demand action?

Is your group comfortable with the tactic?

If it is confrontational, has your group exhausted all options for cooperation and negotiation? Confrontation should be a last resort.

If it is confrontational, does it respect Alinsky’s Rules for Radicals?

Drawing up a detailed action timetable
Your timetable should be a multilevel chart with start and completion dates for everything you want to do, as well as start and completion dates for all significant external events such as voter registration. Strategies that involve winning something from a target usually begin with opening a line of communication with the target, and then move on to action meetings.

Interview Skills Seminar – Making First Impression to Employers

On November 22nd, Talent Mind Education conducted a seminar about Interview Skills for students of Information Technology Faculty at Ho Chi Minh University of Technology. This seminar was sponsored by KMS Technology Vietnam. The seminar happened so exciting with the participation of more than 100 students, especially, senior students who will be going to graduate and looking for suitable jobs in near future.

Interview Skill is one of the most useful skills which can help students who have has graduated from universities or colleges to get good job. A job interview is obviously a good opportunity for a new graduate to impress employer and show he or she is the best candidate for a vacant. It is not only candidates’ knowledge, experience but also their behaviors, attitudes and communication skills that count. The Interview Skill seminar provided the students a comprehensive preparation process for a successful job interview, including:

–       Prepare a job application

–       Prepare suitable behaviour

–       Prepare possible questions and answers

–       Prepare questions to ask employers

–       Dos and Don’ts for a job interview

After the presentation session, HR Representatives of KMS Technology directly met with students and gave instructions and advices on their resumes to help them   prepare a good resume to make first good impression in an interview.

The Interview Skills Seminar conducted by Talent Mind Education has prepared students for success in a job interview.

Professional Working Skills Training Program For Students

Talent Mind Education offers a professional working skills training program for college and university students. The duration of a course varies from 17 hours to 48 hours.

All courses are specially designed for students who have little or no working experience. An interactive training approach is used through simulations, case studies, exercises, games, and demo video clips. After each course, an action plan and assessment will be implemented for each student.

Our professional working skills training programs for students include the following courses:

Basic professional working skills training programs for students
Interview skills Communication skills

o Presentation skills

o Writing skills

o Listening skills

o Effective communication skills

Problem solving skills
Time management – self management
Teamwork skills
Advanced professional working skills training programs for students
Planning and organising skills Project management
Research and analysing skills Team leading skills

Being equipped with professional working skills, new graduates will be qualified and ready to work effectively in local and international organizations.

Team Building

Team building – Out-door training activities aim to:

  • Refresh and strengthen team spirit
  • Practice working skills, management and leadership skills
  • Solve conflicts in teams
  • Improve effective communication in teams and with other teams
  • Build and strengthen team member’s relationships.

Team Spirit Games

Challenging Games

Strategic Planning Games

Professional Working Skills Training Program

Besides Management and Leadership program, we also provide professional working skills courses for junior staff levels, including:

Business etiquette Problem solving
Professional attitude and image Problem solving skills for technical staff
Effective presentation Time management – self management
Effective communication and interpersonal skills Planning and organising skills
Effective communication skills for technical staff Teamwork skills
Technical writing Selling skills
Effective negotiation skills Effective sales management
Influencing skills Excellent customer services
Effective at work Customer care skills for technical staff

Management and Leadership Training Program

Talent Mind Education provides a management and leadership training program to meet with organisation’s real needs of improving management and leadership skills for their management levels.

Our management and leadership development program aims at enhancing professional skills and effectiveness of management board by practicing a consistent management and leadership style as an important part of corporate culture.

The management and leadership development program has several courses which are customized to meet specific needs of each organisation. The duration of a course varies from 1 to 3 days.

Talent Mind Education uses an interactive training approach with simulations, case studies, exercises, games, and demo video clips. At the end of a training program, an action plan and post-training assessment will be implemented.

Courses of management and leadership development program are:

Basic management and leadership program
Effective communication for managers Time management – self management for managers
Positive attitude and motivation Project management
Effective delegation Conflict management
Coaching for leaders Supervisory skills
Negotiation skills People management
Influencing skills for leaders Leadership
Problem solving and decision making Finance for non-financial managers
Advanced management and leadership program
Managing growth Stress management
Strategic thinking Change management
Human resources management
Interviewing skills Employees satisfaction measurement
Performance management Team building activities development
Training management
Organisational training management Training results measurement
Training needs analysis conduction Train the trainer

A team building trip will follow in-house training courses. It is a good chance for management team to practice, share the lessons and skills learned from training courses and strengthen relationships in teams.

Kỹ Năng Làm Việc Chuyên Nghiệp Dành Cho Sinh Viên

Talent Mind Education cung cấp chương trình đào tạo kỹ năng làm việc chuyên nghiệp dành cho sinh viên các trường đại học và cao đẳng. Mỗi khóa học có thời lượng từ 17 giờ đến 48 giờ.

Nội dung các khóa học được thiết kế dành cho đối tượng sinh viên, những người hầu như không có kinh nghiệm làm việc thực tế. Các khóa học sẽ cung cấp những kỹ năng làm việc cơ bản thông qua các bài tập thực hành, mô phỏng tình huống, trò chơi rèn luyện kỹ năng mang tính tương tác cao và các video clip minh họa. Sau mỗi khóa học, sinh viên sẽ thực hành đề xuất kế hoạch rèn luyện kỹ năng cho bản thân, và được tư vấn đánh giá sự tiến bộ theo định kỳ.

Các khóa học dành cho sinh viên bao gồm:

Chương trình đào tạo kỹ năng cơ bản
Kỹ năng phỏng vấn xin việc
Interview skills
Kỹ năng giao tiếp – Communication skills

o Kỹ năng thuyết trình – Presentation skills
o Kỹ năng viết – Writing skills
o Kỹ năng lắng nghe – Listening skills
o Kỹ năng giao tiếp hiệu quả – Effective communication skills

Kỹ năng giải quyết vấn đề
Problem solving skills
Quản lý thời gian – quản lý bản thân
Time management – self management
Kỹ năng làm việc nhóm
Teamwork skills
Chương trình đào tạo kỹ năng nâng cao
Kỹ năng hoạch định và tổ chức
Planning and organising skills
Quản lý dự án
Project management
Kỹ năng nghiên cứu và phân tích
Research and analysing skills
Kỹ năng lãnh đạo nhóm
Team leading skills

Trang bị những kỹ năng này, sinh viên tốt nghiệp sẽ đủ tự tin và sẵn sàng làm việc hiệu quả trong môi trường thử thách tại các doanh nghiệp.